NM
Nompumelelo M
1 reviews | Active since Mar 2019
03 Mar 2023, 10:08
Bad customer service experience
Pathetic disgusting customer service experience. Paid for my DSTV account yesterday they received my pass I can see the balance owing went down however my DStv is still not connected. I spoke to the consultant in the morning she gave me an email address to email the proof of payment and said that she will be able to see it almost 2 hours I’m calling Multichoice to no avail. Can someone please contact me me regarding this please *** Customer number no. *** Payment Ref no. ***5
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Mar 2023, 10:23Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Mar 2023, 10:23
Official
Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
NM
Nompumelelo M's updateReviewer Update
03 Mar 2023, 11:03How long does it take to reconnect my channels, I have sent the payment reference number ***5, now what’s the hold up.
NM
Nompumelelo M's update03 Mar 2023, 11:03
Reviewer Update
How long does it take to reconnect my channels, I have sent the payment reference number ***5, now what’s the hold up.