MM
Molotolo M

1 reviews | Active since Feb 2021

11 Feb 2021, 15:41

Bad customer service everticket

DSTV eden terace, i was assisted by a consultant by the name of papallo, i was soo disappointed on hee service, she was sooo rude

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Feb 2021, 16:24
Official
Hi Molotolo, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
MM
Molotolo M's update11 Feb 2021, 19:00
Reviewer Update
Thanks , i will be waiting to hear from you..
MM
Molotolo M's update13 Feb 2021, 13:12
Reviewer Update
Thanks to DSTV team for resolving my issue ASAP, i really appreciate the effort you've put, i just received my new decoder and its working perfectly .. i wish a strong message was send to all the consultant not to treat any customer bad as we expect the best from them as they knoq better than us.... keep the good job ....