BAD CUSTOMER SERVICE

On March 25 I paid my account and on the 1st of April my subscription was suspended, I called and sent the proof of payment and the channels were opened. On the 4th of April they suspended my subscription again, I made countless calls, sent emails and was promised that the proof has been sent to the team leader it will only take 2 hours but I'm still waiting from 10 am until now I haven't received and help or feed back whatsoever. I am very frustrated, angry and disappointed by their customer service, and it means to them my money was a donation to their company. On top of that I have to watch the same thing everyday.