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SF
Sizole F

1 reviews | Active since Jul 2019

05 May 2022, 21:11

Bad Customer service, dishonest staff

I have never in my Life receive the bad customer service we are receiving with my husband at Multichoice!

We signed up a contract of the Wi-Fi router with Multichoice it was quickly delivered but we never connected to the Wi-Fi ever since we received it! We have been calling Multichoice choice from the day it as received to this day we have not been assisted ! We want to cancell their service as it is not serving the purpose they are taking their time! This is costing us so much as we need Wi-Fi because we are working from home! The airtym we used is way too much! We are not getting any help from them instead they keep on saying we will be contacted!

This is super ridiculous. Multichoice must close down if they can’t give the promised service to their clients!

0
Replies (3)
SF
Sizole F's update05 May 2022, 22:57
Reviewer Update
That’s what you always say! When you contact us please don’t come with stupid lame solutions like you always have been doing! Cancel the Wi-Fi router and please pick it up we want to sign deals with better campanies
SF
Sizole F's update05 May 2022, 23:02
Reviewer Update
I am really sick and tired of this, this is affecting my work also I do not have Wi-Fi at home, my airtym and minutes that I have used to contact u from the 25th April until today I am fed up! This needs to be sorted out ASAP, please check in your records ! Do you think it’s normal for a person to be calling everyday with no luck of getting any solution! Please check in your Records as the last person who was assisting me who escalated the service to be cancelled said she’s waiting on receiving the case or reference number to proceed with the cancellation
SF
Sizole F's update06 May 2022, 15:45
Reviewer Update
DSTV has not contacted me still! This is really costing me as I still have to take Wi-Fi with the other companies but I want this one to be sorted before I sign a new one