Bad customer service 😡

Good day

To whom it may concern.

Today i visited the one only outlet in soweto DSTV in Maponya Mall i was surprised that the other one in Jabulani Mall was closed basically you've got only two outlets in Maponya and Randbag and millions of customers in soweto which doesn't make sense, I was there at 8h20am to be precise me and my wife we only got attended around 9.30am the queue was like a Sassa Grants or Home Affairs lines. We were attended by the lady she said her name was Lungi she was the only girl the other tills were empty only 2/3 guys very slow and no sense of agency...i was there to do change of ownership because im nolonger working my wife is, the lady was having a lack sense of customer service, professionalism and couldn't listen to us attentively we have to repeat samething over and over and still she didn't get it...funny enough there was WakaTv canvassing or recruiting your customers to subscribe to them and get 7days free trials with less premiums and able to watch everything including all supersport channels you better pull up your socks, im even show we are coming back to your offices. 😡