SM
Sindile M
1 reviews | Active since Jun 2014
04 Apr 2020, 11:27
Bad customer service
Good day
Dstv account number ***4
Why dstv is so grossly unfair towards its customers for the past months I have paused my subscription to dstv and I informed dstv and there were no outstanding payments or arrears when I paused my account. On the 21 March I unapaused my account by paying r500 now dstv is charging my account with r78 arrears and reconnection fees. Why dstv is treating its customers so bad and charged people with Connections fees while the account was closed and noticed issued on time.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Apr 2020, 11:32Hi Sindile,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Apr 2020, 11:32
Official
Hi Sindile,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team