BM
Bonolo M
1 reviews | Active since Mar 2020
22 Aug 2023, 05:40
Bad customer Service
I called DSTV few months ago to cancel the initial account or decoder and my request wasn't executed. I called again this morning spoke to another consultant who confirmed that he has cancelled the other decoder or my request has been resolved. I logged in to my DSTV profile now using the WhatsApp and once again my query or request has not been resolved. I'm tired of calling inexperienced DSTV consultant. I need this to be escalated to the manager and assist if they want to.
Miss M J Taunyane ***
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Aug 2023, 07:14Hi Bonolo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Aug 2023, 07:14
Official
Hi Bonolo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
BM
Bonolo M's updateReviewer Update
23 Aug 2023, 06:59My query hasn't been resolved. I am yet to receive feedback. What a pathetic service. You don't care about your customers needs.
Joyce Taunyane
***
Joyce Taunyane
***
BM
Bonolo M's update23 Aug 2023, 06:59
Reviewer Update
My query hasn't been resolved. I am yet to receive feedback. What a pathetic service. You don't care about your customers needs.
Joyce Taunyane
***
Joyce Taunyane
***