dR
dikeledi R

1 reviews | Active since Oct 2012

04 Sept 2018, 16:07

Bad Customer Service - Billing

They better not switch off my decoder. I paid R510 this month for compact plus and i got a sms saying the money wasn't enough. They need R370 on top. What the hell is that? Please someone better explain this to me.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Sept 2018, 13:41
Official

Dear Dikeledi,

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Sept 2018, 15:28
Official

Dear Dikeledi,

Thank you for taking my call.

As discussed, your is not overdue any fees. You have a credit balance of R14.26.

We apologise for any inconvenience caused.

Kind regards
Lungelo Mathela

Best regards,