MC
Miemie C
1 reviews | Active since Nov 2024
08 Nov 2024, 18:11
Bad customer service
I went to pay account on 31 October 2024. The consultant made a mistake with the amount and charged me R9000 more than what I had to pay. Since then it is a massive struggle to get my money back.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Nov 2024, 18:59 Hi Miemie,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Nov 2024, 18:59
Official
Hi Miemie,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
MC
Miemie C's updateReviewer Update
14 Nov 2024, 17:31Good day
A consultant called on Saturday, 9 November 2024. His name was Benedict. He promised that I will receive my money back no later than Tuesday, 12 November 2024.
Up to date NO payment was received.
This is pathetic.
Regards
Miemie Coetzee
A consultant called on Saturday, 9 November 2024. His name was Benedict. He promised that I will receive my money back no later than Tuesday, 12 November 2024.
Up to date NO payment was received.
This is pathetic.
Regards
Miemie Coetzee
MC
Miemie C's update14 Nov 2024, 17:31
Reviewer Update
Good day
A consultant called on Saturday, 9 November 2024. His name was Benedict. He promised that I will receive my money back no later than Tuesday, 12 November 2024.
Up to date NO payment was received.
This is pathetic.
Regards
Miemie Coetzee
A consultant called on Saturday, 9 November 2024. His name was Benedict. He promised that I will receive my money back no later than Tuesday, 12 November 2024.
Up to date NO payment was received.
This is pathetic.
Regards
Miemie Coetzee