DG
Dee G
1 reviews | Active since May 2021
25 Nov 2024, 19:45
Bad Customer Service
Such a bad customer service, I went there today to cancel insurances I did not even subscribe for and they gave me a number to call for insurance cancelation. I called that number and I was on hold for 10 minutes when I finally spoke to an agent, she says they are not authorized to cancel any insurance. Now I don't know who is supposed to help me I even sent them an email they don’t respond. My services have been disconnected I cannot pay over 500 tor a R140 dstv content.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
25 Nov 2024, 20:34Hi Dee,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply25 Nov 2024, 20:34
Official
Hi Dee,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DG
Dee G's updateReviewer Update
29 Nov 2024, 09:20Thank you for getting back to me and yes my issue was resolved very fast after the review so thank you.
DG
Dee G's update29 Nov 2024, 09:20
Reviewer Update
Thank you for getting back to me and yes my issue was resolved very fast after the review so thank you.