MM
Mosibudi M

1 reviews | Active since Nov 2022

07 Jun 2024, 13:19

Bad customer service

I would rate this useless company a minus 5. I am not sure what kind of service agents they have. 3 days trying to solve a mere showmax technical problem which was caused the agent Njabulo who rudely exited the chat service. With know proper communication and solution. I have screenshots and I plan on taking it further. If I cannot get the service I’m paying for please refund my money.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Jun 2024, 13:36
Official
Hi Mosibudi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
MM
Mosibudi M's update07 Jun 2024, 21:03
Reviewer Update
When will you fix my showmax. I’m paying for a service I’m not receiving what is that?