EK
Eileen K

1 reviews | Active since May 2022

01 Dec 2022, 07:56

Bad Customer Service - As usual

The level of incompetence in the call center is frightening. You also cannot speak to a supervisor to even try and get help. It is unfortunate that these people have the no-care attitude, especially since they are losing business due to the poor content and high prices. DO NOT USE DSTV - there are other alternatives. I will not get my query resolved because they do not care and do not have the skills to assist.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Dec 2022, 09:01
Official
Hi Eileen Kovacs, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team