KK
Khawina K

1 reviews | Active since Mar 2011

03 Dec 2019, 15:02

BAD CUSTOMER SERVICE AND STAFF GIVING CONFLICTING INFORMATION

I have cancelled my account weeks ago and called in 4 times to date for a refund. At the end of each call I am told my refund will be processed and sent for approval and after 48 hours I will get my refund. After speaking to 4 people still nothing!! Can I just please get my refund back into my bank account

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Dec 2019, 15:07
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team