Bad Customer Service and Billing

I am very very dissappointed and do not know what to do anymore to get help. I have reported wrong billing on my account and was called by 2 of DSTV consultants and they both promised to solve the problem so that I can be able to pay my monthly subscription and after a day my subscription went from R759 to R358 and then i paid that R358 through my DSTV app so that i can still be connected even though i knew that my monthly subscribtion is R458( Compact + Showmax).

Now my balance is R1182.11 due on the 03/08/2021 which is today. and my account shows a lot of reversed amounts that i do not even have an idea where they come from, even the lady i spoke cannot even explain what is going on. So I just need to know who can help me at Multichoice to resolve all this confusion. DSTV has a very very very very service and fast to disconnect people.