1 reviews | Active since May 2014
Bad customer service
Bad customer service- I made payments for my Dstv via Eft on the 21st of August 2023 and I made another payment again on the 25th of August 2023 service.nd proof of payment more than 4 times to Dstv when I call them they always say will allocate your payments to your account there no Team leader available to assist today I spoke an agent called Zoleka Sibisi she told they don't have any team leader available she will allocate my account as always but still my account is still blocked. My question is one why are we still using a service that is not working for us South Africa's and why do we allow Dstv to take advantage of us as customers they don't have complaints number they question its why do we let this kind of instutions get away with bad service with our own money in question? They Give me customer number as reference number worst service ever.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
When I call their customer service line they blocked me saying my ID no and customer
no is not reflecting on their profile.
So if that's the case they should refund me as they already terminated my service and my profile.
When I call their customer service line they blocked me saying my ID no and customer
no is not reflecting on their profile.
So if that's the case they should refund me as they already terminated my service and my profile.