bM
busi M

1 reviews | Active since Oct 2018

20 Oct 2023, 08:35

BAD CUSTOMER SERVICE

I have have never seen such a big company not caring for their customers, the staff are the worst their CallCentre agents never sound interested to help or do the right things. I have been struggling with my DSTV for the past few months every two days I need to call for my services to be reconnected, my catchup not working or something else, every day I call have to explain my story and I'm then kept on hold for hours, with not much assistant when 1 thing is fixed tomorrow it's something else. The time and money I'm spending every 2 days just for nothing to be solved is something else.

kindly help I no longer know what to do.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Oct 2023, 09:09
Official
Hi Busi Mdhluli, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team