MM
Mayisa M

1 reviews | Active since Jun 2019

05 Apr 2020, 14:39

Bad Customer service

Paid my account, made a downgrade on the app, then theirs system shows that am in arrears of R835. When I call their customer service the phone rings until the airtime is finished. My dstv account number is ***9

0
Replies (3)
MM
Mayisa M's update05 Apr 2020, 14:41
Reviewer Update
Can their customer service call me o ***,
Because I can't get through to their them????
MM
Mayisa M's update05 Apr 2020, 14:42
Reviewer Update
Can their customer service call me o ***,
Because I can't get through to their them
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Apr 2020, 16:23
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team