MC
Manda C

1 reviews | Active since Apr 2020

11 Apr 2020, 09:55

Bad customer service

I read on capetalk about a popup channel that will be available for easter weekend and it states that all bouquets will have access to that channel know yesterday I made dstv aware of not all bouquets have access and i even screen shot the article, now i just chat with Puleng Molotsi who just told me its not on my bouquet and the time i want to explain she was already done with me what a poor customer representative and i wish she could know that Millions of youth who are really pasionate to serve are looking for her job,Know am going to call them and the message was from Reggie Moalusi

0
Replies (5)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Apr 2020, 11:23
Official
Hi Manda, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
MC
Manda C's update11 Apr 2020, 11:27
Reviewer Update
Your speedy response will be highly appreciated.
MC
Manda C's update11 Apr 2020, 12:36
Reviewer Update
Its been a hour and no one is communicating with me on the progress
MC
Manda C's update11 Apr 2020, 13:32
Reviewer Update
2 hours wow!!! Still no responce
MC
Manda C's update11 Apr 2020, 15:30
Reviewer Update
This is evident enough to show where the rude representatives go her training from, the company that does not have respect for their customers its 4 hours and no single responce