TN
THEMBILE N
1 reviews | Active since Oct 2014
07 Jan 2016, 12:34
BAD CUSTOMER SERVICE
I WENT TO DSTV JABULANI MALL SOWETO ON MONDAY TO CHANGE A OWNER SHIP OF A DECODER AND THE PERSON WHO WAS HELPING ME BY THE NAME OF SIPHIWE TOLD ME TO LIVE MY DOCUMENTS WITH HIM HE WILL PROCESS THE REQUEST LATER THAT DAY BECAUSE HE COULD NOT GET HOLD OF THE CUSTOMER SERVICE LINE THAT DAY, HE WILL CALL ME BACK EVEN NOW HE HAS NOT. I KEEP CALLING HIM AND HE TELLS ME THE SAME STORY. IT CANNOT TAKE MORE THAN 3 DAYS TO CHANGE A OWNERSHIP. CAN DSTV ACT ON THIS PLEASE.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
19 Jan 2016, 11:26Hello frankndebe,
Thank you for taking our call today. Please accept our apology for the delayed response and the inconvenience caused in this regard.
As discussed, we have contacted the DStv agency in Jabulani Mall regarding your query. Kindly expect feedback from them.
Thank you for bringing this matter to our attention. Your support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. Please accept our apology for the delayed response and the inconvenience caused in this regard.
As discussed, we have contacted the DStv agency in Jabulani Mall regarding your query. Kindly expect feedback from them.
Thank you for bringing this matter to our attention. Your support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply19 Jan 2016, 11:26
Official
Hello frankndebe,
Thank you for taking our call today. Please accept our apology for the delayed response and the inconvenience caused in this regard.
As discussed, we have contacted the DStv agency in Jabulani Mall regarding your query. Kindly expect feedback from them.
Thank you for bringing this matter to our attention. Your support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. Please accept our apology for the delayed response and the inconvenience caused in this regard.
As discussed, we have contacted the DStv agency in Jabulani Mall regarding your query. Kindly expect feedback from them.
Thank you for bringing this matter to our attention. Your support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah