Bad customer service

Worst couple of months with DSTV. The agents are extremely rude to clients, clients are put on hold for 30 minutes only for the call to be dropped by the agent. Being promised that the Supervisor will contact you after your 5th try with an agent, only to get the call after 2 days asking if your query has been resolved. Connectivity being cancelled every chance they get claiming that you owe them, only for the 8th try on a call for the issue to be resolved. Being told that interactions are inserted for easy reference when you call again, only for you to make reference to them and be told such don't exist. Oh, don't get me started on being told "such a person does not exist", the agents are very good at raising their voice when telling you "you owe" but cannot raise it when they tell you whom you talking too.

I'm sick and tired of the service I received! I wouldn't rate them anything better than 1 star, if it were up to me I would rate it nothing.