TM
Thato M
1 reviews | Active since Mar 2023
06 Jun 2024, 08:17
Bad customer service
I don't understand Dstv, why have a self service portal and chat to their agents and they hardly can help. They take too long too answer your question and all I want is to do a simple thing. Change my package on showmax to allow my TV to play show max. Worse service ever. Show max was better alone before integrating with Dstv
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
06 Jun 2024, 09:07Hi Thato,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Jun 2024, 09:07
Official
Hi Thato,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
TM
Thato M's updateReviewer Update
06 Jun 2024, 13:23I still have not received any feedback on my query
TM
Thato M's update06 Jun 2024, 13:23
Reviewer Update
I still have not received any feedback on my query
TM
Thato M's updateReviewer Update
06 Jun 2024, 15:52 don't understand Dstv, why have a self service portal and chat to their agents and they hardly can help. They take too long too answer your question and all I want is to do a simple thing. Change my package on showmax to allow my TV to play show max. Worse service ever. Show max was better alone before integrating with Dstv
TM
Thato M's update06 Jun 2024, 15:52
Reviewer Update
don't understand Dstv, why have a self service portal and chat to their agents and they hardly can help. They take too long too answer your question and all I want is to do a simple thing. Change my package on showmax to allow my TV to play show max. Worse service ever. Show max was better alone before integrating with Dstv
TM
Thato M's updateReviewer Update
06 Jun 2024, 15:53It's Almost 4 pm and no response. This is pathetic and wrong..after so many years of dealing with Dstv
TM
Thato M's update06 Jun 2024, 15:53
Reviewer Update
It's Almost 4 pm and no response. This is pathetic and wrong..after so many years of dealing with Dstv