Bad customer service

On 12 March 2021 (last week Friday), I made a payment towards the DSTV decoder so it could be active, made a few calls and they're confirmed that it was indeed active and that the channels would work. Today 20 March, it still shows an error code (E30-40) with a message "We are confirming your subscription. This may take a few minutes. If the error continues, please contact us for assistance. I have made numerous calls, spent almost R50 on airtime with no solution. I am beyond frustrated at this moment as I've even made an payment due on 1 April thinking that the error could be because of the outstanding amount due then. The Multichoice agents listens, and ask you to hold the line until your airtime's exhausted, I cannot deal with this anymore, hellopeter please assist.