BAD CUSTOMER SERVICE

DSTV charged me for my regular Compact subscription and on top of that charged me for the premium package(which I do not have) for the months of July, August & September. After making at least 5-6 calls and promises after every call that a team leader/manager would return my call, I am still waiting. Promises of a refund of more than R1700 are not being kept(was only refunded R512) and this has been going on for more than 3 weeks. They are quick to disconnect their services when we do not comply, but when they make mistakes it is not a priority to rectify. I am not happy to say the least!!!