DC
Dirk C
1 reviews | Active since Jun 2017
03 Oct 2017, 09:11
Bad Customer Service
More than a year ago we cancelled your degrading overpriced service, every week we receive a call from your attorneys for more money!!!! Our account is paid up in full!!! They do not worry and continue to harass us!!! Get your house in order money hunger corporate's!!! We will name and shame you every time we receive another call from your *********** attorneys!!!
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
03 Oct 2017, 09:19Dear Dirk Crafford
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Oct 2017, 09:19
Official
Dear Dirk Crafford
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
03 Oct 2017, 11:35Dear Dirk Crafford
Thank you for taking my call. Apologies for the frustration caused.
As discussed the account is up-to-date. I have referred the matter to our finance team for final update to be done.
As soon as I have feedback I will be in touch.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply03 Oct 2017, 11:35
Official
Dear Dirk Crafford
Thank you for taking my call. Apologies for the frustration caused.
As discussed the account is up-to-date. I have referred the matter to our finance team for final update to be done.
As soon as I have feedback I will be in touch.
Regards
Elna
Best regards,
DStv (MultiChoice)'s replyOfficial
24 Oct 2017, 17:52Dear Dirk Crafford
Apologies for the delayed feedback.
We understand that our Finance team have sent you a paid up letter as confirmation of the account status and you shouldn't receive any calls going forward.
Once again please accept our apology for the frustration caused.
Regards
Elna [DStv: Hello Peter Complaints]
Best regards,
DStv (MultiChoice)'s reply24 Oct 2017, 17:52
Official
Dear Dirk Crafford
Apologies for the delayed feedback.
We understand that our Finance team have sent you a paid up letter as confirmation of the account status and you shouldn't receive any calls going forward.
Once again please accept our apology for the frustration caused.
Regards
Elna [DStv: Hello Peter Complaints]
Best regards,