BB
Bronwyn B

1 reviews | Active since Sept 2017

27 Sept 2017, 14:15

BAD CUSTOMER SERVICE

I have never in My life met such *********** people as those who work at DSTV. They are quick to disconnect the services or debit money but can never help with the account issues.

Every time you call them, even if it is 1 hour apart the amount on the account changes. I was actually told by one Of the managers that there are some people that work in the call centre that cant read. I have been waiting for almost 1 week for the finance department to call me back. I have given my banking details to them probably 4 times in the last 2 months and still they don't debit from my account and if they do, the amount is incorrect anyway. Such a pathetic and useless company. I think we all pay way to much to watch the same **** on TV everyday

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Sept 2017, 14:43
Official

Dear Bronwyn Buitendach

We have noticed that you duplicated your query. Feedback will be provided on your first query.

Thank you for taking your time to contact us.

Kind regards

DStv: Hello Peter team

Best regards,