1 reviews | Active since Dec 2011
bad customer service
multichoice made a error on my account left me with unpaid debit ,it was confirmed by a MANAGER by the name of TSHEPISO MODISE that the error was in fact on their side and that they apologize and will pay my charges which was never done i have proof of emails that i have sent them the bank statements showing the charges but this was never resolved , i have also sent it to SIBONGILE ZULU and still nothing , i have been called time and again by the QA or QC department and still never to be assisted this is disgusting customer service
Dear Ruweida
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Ruweida
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Good day Ruweida
It was not possible to get hold of you today and discuss your query telephonically.
Please accept my apology for the poor customer experience received from our consultants.
Follow up will be done with Tshepiso and Sibongile for further assistance in this regard. Please bear with us, you will be updated with the feedback as soon as received.
Thank you for taking the time to bring this matter to our attention.
Kind regards
Dinah
Best regards,
Good day Ruweida
It was not possible to get hold of you today and discuss your query telephonically.
Please accept my apology for the poor customer experience received from our consultants.
Follow up will be done with Tshepiso and Sibongile for further assistance in this regard. Please bear with us, you will be updated with the feedback as soon as received.
Thank you for taking the time to bring this matter to our attention.
Kind regards
Dinah
Best regards,
Good day Ruweida
I could not get hold of you today to discuss your query telephonically.
Our records show that your DStv account has been credited with R100.00.
Please do contact us if you require any further assistance.
Thank you for your time and patience.
Kind regards
Dinah
Best regards,
Good day Ruweida
I could not get hold of you today to discuss your query telephonically.
Our records show that your DStv account has been credited with R100.00.
Please do contact us if you require any further assistance.
Thank you for your time and patience.
Kind regards
Dinah
Best regards,