Bad customer service

<p>I just phoned DSTV at 18:23 today to clear ONE channel signal . I was told that i needed to do an installation wizard. This i was told that would last for 15 min as i said that the signal strength monitor was not showing any strengh. So the agent told after 15 min this would come right or if it doest'nt i must manuall reboot by removing the cable and putting it back. Nothing changed!</p> <p>I again phoned and was told that this will need a technician. I then asked if they can revert back as all my other channels were working before i made the call. And she told me unfortunately not i need a technician.</p> <p> </p> <p>This is sooooo riduculous put people in customer service that knows what to do. Now im staring at a TV that is sitting on step 3 of 4 for the past hour!!!!!</p>