Bad customer service

<p>So I have come to a point of being fed up with having to call in on a monthly basis for the same problem. I am paying a monthly service fee for my walker and every month gives the same error E19. So im paying on a service as well as having to call monthly using extra funds which im sure I will not be compensated for. I called the customer service on ********** at 18:13 customer service bad at to a point where I had to terminate the call. Your customer service agent does not have product knowledge and no trouble shooting s****s, she cleared the error on her end and told me to wait, I asked how long should I wait could not answer. I then asked if she could do a follow up in 30 minutes, she told me she can not. Is that how a unhappy customer gets treated and you expect customers to rate the service after every call, im still waiting on that follow up call which would then show your agents has customer service s****s and also going the extra mile in giving great customer service but No thats the behaviour. I would like my walker to be sorted and not have the same error monthly as im paying for this service.</p>