KG
Krishen G

1 reviews | Active since Apr 2020

19 Apr 2020, 14:03

Bad customer service

Me and my wife have been loyal customers for 6 years we unfortunately due to lock down were unable to make a payment on our account we called in requesting to please allow us to make payment by the end of the month To our surprise they have canceled our service in a time of lock down I am completely an utterly disgusted by the way they treat loyas customers They really need to take a look into customer service I definitely will be spreading the word to other users about the service they extend to there customers

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Apr 2020, 14:18
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
KG
Krishen G's update19 Apr 2020, 17:17
Reviewer Update
Yes I do understand but how do we do that on a Sunday but it's like you fail to understand that