MM
Moshala M
1 reviews | Active since Jul 2019
04 Apr 2024, 06:25
Bad customer service
My connectivity is disconnected after one of their agent called me and says he has fixed the problem of over charges, actually what kind of customer service is dstv serving me as a customer?
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
04 Apr 2024, 06:52Hi Moshala Mmatli,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Apr 2024, 06:52
Official
Hi Moshala Mmatli,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
MM
Moshala M's updateReviewer Update
04 Apr 2024, 08:16Dstv it's a ****, how can they call me saying thèyve cancelled whatever they've over charged me for. Yet block my connectivity while I paid? So they just looking for double payment?
MM
Moshala M's update04 Apr 2024, 08:16
Reviewer Update
Dstv it's a ****, how can they call me saying thèyve cancelled whatever they've over charged me for. Yet block my connectivity while I paid? So they just looking for double payment?
MM
Moshala M's updateReviewer Update
04 Apr 2024, 08:56I've the recording of the agent who called me saying he has cancelled the decoder that I know nothing off, but he said he closed it but yet he didn't do anything as my service is blocked. What kind of **** is this and Shenwell said he'll call me but never did. Now I'm here with blocked dstv while I paid
MM
Moshala M's update04 Apr 2024, 08:56
Reviewer Update
I've the recording of the agent who called me saying he has cancelled the decoder that I know nothing off, but he said he closed it but yet he didn't do anything as my service is blocked. What kind of **** is this and Shenwell said he'll call me but never did. Now I'm here with blocked dstv while I paid
MM
Moshala M's updateReviewer Update
05 Apr 2024, 02:57NFB on Facebook says s/he cancelled another compact but yet still s/he can't re connect my connection, so do dstv expect me to pay the twice in order for them to render me with their poor service? What kind of **** is that! Trying to rob a customer?
MM
Moshala M's update05 Apr 2024, 02:57
Reviewer Update
NFB on Facebook says s/he cancelled another compact but yet still s/he can't re connect my connection, so do dstv expect me to pay the twice in order for them to render me with their poor service? What kind of **** is that! Trying to rob a customer?