Bad customer service

<p>DSTV multichoice has deducted money off my accounts by not disconnecting my package for the allocated time period that I have given them telephonically and loaded their own dates for connection and disconnection. This is not the first instance that this has occured forcing me to record all my conversations with multichoice as proof of my conversations.</p> <p>Futhermore there is a problem with DSTV multichoice as I have paid my accounts in advance for approximately one year (that being a problem as you deducted more money from my account that I gave you permission for) and the agents are giving me incorrect amounts as credit. I have requested on many occassions for statements to be emailed to me and I did not receive any.</p> <p>Beyond that I purchased a decoder on the 4th June which was faulty, returned last week and got a new faulty decoder.</p> <p>DSTV multichoice your service and products thus far for this year has been very poor.</p>