1 reviews | Active since May 2016

18 Jun 2016, 08:30

bad customer service

<p>i was sent a mail with the price lock add. was told someone will call me in 24 to 48 hours its been more than a week now.i call in to jhb spoke to sello the manager, told me not to worry they listen to him i will be getting a call the next morning, its 3 days later no call from anybody, i was very nice about it, i filled in 4 x aplication forms and called in 4 times spoke two 4 diffrewnt people and nothing i hate this very hangry and dont evan no what to say because i dont want to be rude they gave me these numbers to call ********** 061 and ********** 600 i called in and they dont work anymore so i called ********** 222 but nobody can help me .i just want the price lock is that to much to ask for</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jun 2016, 11:13
Official

Dear Anastasia

Thank you for taking your time to contact us.

We could not get hold of you today to discuss your query telephonically.

As we're committed to assisting you, a request has been sent to the relevant department for further assistance. Kindly expect feedback directly from them.

It is truly exciting to see that you have an interest in our products. Please feel free to notify us should you require any further assistance.

Your support and feedback is important to us.

Kind regards

Dinah