Bad customer service

I have a bad service from Dstv, they keep on disconnecting me while my account is up to date. I call the customer care line where I get an *********** consultate who don't just become rude. I get to be told that my query is been escalated and I must wait for 24hrs while my services are disconnected, but my account is not overdue.

I urge all Dstv customers to boycott multichoice because they don't take their customers seriously. This is not the first time coz I was debited wrong amounts in 2 consecutive months and made to wait while my services were disconnected. Let's deal with this company.