Bad customer service

Took up the dstv internet last week...delivery of the router and sim card was within 3 days...there after i needed to call in to activate the sim...all relevant documentation was forwarded....this is the third day and my sim card is still not activated...i have been calling dstv about 4 times a day...and every person i speak to gives me a different excuse to why th3 sim card is not activate...i canceled my rain internet thinking that the dstv internet will be up and running the very same day...because that is wat i was told when this product was sold to me...this is the third day...and still no assistance from dstv...i am extremely disappointed with them....this factor is hindering my business at the moment....extremely poor service...