bad customer service

I'd like to write a review about dstv. I've the monthly premium on the 01 of April 2022 but only it plays channel 100. I've called and sent them proof of payment using my bank and email in a pdf form as required. At first it was allocated and resolved. Few days later it started playing ONLY 100, I called and send the proof of payment without any success. I've also provided required information they requested but nothing positive happened. This is really annoying because I keep on calling them for the same reason. And I waited forever for them to check my proof of payment on their system. I am really disappointed My dstv still playing channel 100 till today ,can you imagine