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shantelle P

1 reviews | Active since Apr 2019

30 Apr 2024, 08:47

Bad Customer Experience

Rude Consultants

I'm so disappointed in the caliber of consultants that would call on behalf of Multichoice for the additional R65 plan.Not professional, you still speaking & they drop the call in your ear. I used to work for Multichoice & remember distinctively that Customer Experience was Top priority. This is really disappointing. This will definitely have an impact on the overall clientele if you don't do something about this. Its not the 1st time I receive this type of service.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Apr 2024, 08:48
Official
Hi Shantelle, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team