Bad Customer Care
Mr Johns TV had a problem. In. Assisting him. I called Multi Choice I was attended by as rude and arrogant Victoria Malutsi. I informed her about her rudeness and requested to speak to her supervisor. I waited for almost 30 minutes . I dropped the phone and called again. I spoke to Princess I narrated the story to her . she informed me that there are no supervisors asupervisort night and she gave me a number to call during the day. After a lengthy discussion she called the supervisor and I realised that she was lying. The supervisor then dropped the phone. This irritated me more. I called again I spoke to a supervisor. He promised yo listen to the conversation and then come back to me in ten minutes. I have been waiting for his call for the past 5 Hours. Multi Choice does not have a competitor hence they behave in this manner. It is an arrogant company with rude employees if there are any. The problem remains unresolved because of this unfortunate conduct. I want this to be attended to urgently. They wasted my time and airtime.
Dear Edgar Cezula
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Edgar Cezula
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Edgar
I tried to contact you and Mr John Mpukuzela today but could reach you.
I apologise for the poor customer experience you personally received from Victoria. According to our records, one of the team leaders assisted and the service is active.
We're here for you, feel free to contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
Good day Edgar
I tried to contact you and Mr John Mpukuzela today but could reach you.
I apologise for the poor customer experience you personally received from Victoria. According to our records, one of the team leaders assisted and the service is active.
We're here for you, feel free to contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
