Bad customer car, trash company

Poor customer care i am receiving from DStv, I can’t even explain it. So pathetic. But when it comes to deducting our money, they priotise that.

My account is not fixed yet. Kanti what’s the update? Why is it taking this long? Please call me 😭😭

Today i just got debited the wrong amount because of your mistake. When are you fixing my account and put on the correct offer that you were suppose to put long ago? I have been on this matter for more than 3 weeks and all you do is escalate but this is not solved till now.

Why are you treating me like this? Like i don’t understand. Why me? I call you every day, WhatsApp you, Facebook you, DM you on Twitter everyday day but till now no one is able to assist me. More than 3 weeks now.

I joined DStv in 2010 and been a premium subscriber since 2015, is this the treatment i am getting? Or is it because you think you don’t have competitor?

Like I really don’t understand now, I really don’t. Can someone or the manager call me and resolve my issue to correct my account once and for all. Like i am really tired now, this is too much.