Bad client service due to not being able to render service as per expectation Dstv multuchoice internet

Dstv multichoice internet router department really do not care about their customers. This is my 3rd review im writing. I just called for the 3rd time ti follow up on why my data is not loaded the lady that answered my call stated that my query is escalated i must just wait. When i asked till when she just said i need to wait as many customers are having the same issue....

When i asked how that is my problem cause i paid for service that in not recieving and there is zero comunication from their side she put me on hold and never came back to me.

Wow i really dissapointed in dstv with the competition out here you stll treat you customers like they asking fir internet but I am paying. I need this to be cancelled and want refund on my payment for March as I had no internet.