Bad client service

I’m writing to you guys again, DSTV has been disconnecting my service where else I paid for my subscriptions, I must call them in the morning to unblock it, everytime when I call they apologise saying the issue will be resolved without any luck, every day for the past 2 weeks I have to buy 100 airtime just to communicate with them , all the agents says the same thing without any help. I’m so frustrated and disappointed with the service they have been providing for me, my kids haven’t been watching cartoons as per normal in the morning due my service being disconnection due to their error, today it was worse it’s a holiday I tried calling them to reconnect however they never reconnected the whole day I didn’t watch tv