Bad client service

On 7th January 2023 I complained about the bad service I recieved from DSTV(multi choice). DSTV then apologized and stated that they had restored my account, but to this day nothing has been done. I even provided my subscription account number and cell number l, but no response or action has been done.

It seems to me that they apologized for show. I don't know what to do to anymore. The first time I was sold lies ( one month freee compact which was cancelled, suspended before time). The second time I was told lies( when they said that they credited my view until 25 Jan 2023, which is not the case).

Please keep your promise and restore my account at the latest tomorrow.