<p>For the 16th time in 2 months my subscription has been cut and every time i phone in i am being told a different story and i need to pay this amount but still they cut me off. It started of with a payment plan which i was told in Feb 16 that my R99 payment plan is now finished and 7 months later they en my subscription stating i owe 1100 on payment plant which sins day one on my query no one could give me proof that i owe the money. Every operator and even the supervisor could not give me answers every time i am being told that they will send my account for escelation and i will be contacted and they reconnect me, BUT NO ONE CALLS ME THEY JUST CUT MY DSTV AFTER FOR DAYS, and this is now going on sins Oct. The operators and supervisors has no clew on what they doing. This is perthetic.been a clint for 15 years+ and this is they way treated. My phone bill is sky high from phoning in and then the calls last fot an half and hour because they struggle to assist and rectify my account. This morning Friday the 23 December woke up finding dstv cut again without any warning.</p>
Dear Marius
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Marius
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Marius Prinsloo
Thank you for taking our call, as discussed will investigate and provide feedback as soon as more information becomes available.
Regards
Elna
Best regards,
Dear Marius Prinsloo
Thank you for taking our call, as discussed will investigate and provide feedback as soon as more information becomes available.
Regards
Elna
Best regards,
Dear Marius Prinsloo
We confirm the problem with your account has been resolved.
Thank you for your patience and understanding.
Regards
Elna
Best regards,
Dear Marius Prinsloo
We confirm the problem with your account has been resolved.
Thank you for your patience and understanding.
Regards
Elna
Best regards,
Hi
Why was i not informened of what the finddings were and what wa resolved???? Had to PayR 500 middle December and R840 again Before the 3rd Jan. No ohne has informed me of what the problem was.
Again bad service and no communication. !!!!!
Hi
Why was i not informened of what the finddings were and what wa resolved???? Had to PayR 500 middle December and R840 again Before the 3rd Jan. No ohne has informed me of what the problem was.
Again bad service and no communication. !!!!!
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.