TP
Theron P
1 reviews | Active since Dec 2015
10 Jan 2016, 08:27
Bad catch up service
Good day, we pay a huge monthly installment for entertainment and still the DSTV catch up is not up to standard..it will record some episodes then skip episodes followed or number them incorrectly. This is unacceptable and no communication has been sent in this regard. With Showmax and Netflix hitting our s****s one would think errors like this will be prioritized.<br> <br> Please advise<br> <br> Theron
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Jan 2016, 11:45Hello theronminke,
Thank you for taking our call today. Please accept our apology for the delayed response and the inconvenience caused.
As discussed, for future reference please send us a list of missing titles from the DStv Catch Up. This way we are able to get back to our programming department for further assistance.
We look forward to continue serving you as a valued customer. Thank you for your valuable support.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. Please accept our apology for the delayed response and the inconvenience caused.
As discussed, for future reference please send us a list of missing titles from the DStv Catch Up. This way we are able to get back to our programming department for further assistance.
We look forward to continue serving you as a valued customer. Thank you for your valuable support.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply25 Jan 2016, 11:45
Official
Hello theronminke,
Thank you for taking our call today. Please accept our apology for the delayed response and the inconvenience caused.
As discussed, for future reference please send us a list of missing titles from the DStv Catch Up. This way we are able to get back to our programming department for further assistance.
We look forward to continue serving you as a valued customer. Thank you for your valuable support.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. Please accept our apology for the delayed response and the inconvenience caused.
As discussed, for future reference please send us a list of missing titles from the DStv Catch Up. This way we are able to get back to our programming department for further assistance.
We look forward to continue serving you as a valued customer. Thank you for your valuable support.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,