CE
Christoff E
1 reviews | Active since Jun 2015
21 Jun 2015, 06:35
Bad business
6AM On a Sunday morning and my services are suspended. For R 190.06 witch include a R50.00 reconnection fee. Without any warning. NO massage on my decoder. NO sms. I PAY my account and now my kids want to watch TV and you make me feel like a ******** for cutting my services on a Sunday morning without any warning.
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
21 Jun 2015, 09:33Hello Christoffel01,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Our records indicate that you have been assisted with the re-connection of your services and a payment amount of R192.00 was made and reflects on your account.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Our records indicate that you have been assisted with the re-connection of your services and a payment amount of R192.00 was made and reflects on your account.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Best regards,
DStv (MultiChoice)'s reply21 Jun 2015, 09:33
Official
Hello Christoffel01,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Our records indicate that you have been assisted with the re-connection of your services and a payment amount of R192.00 was made and reflects on your account.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Our records indicate that you have been assisted with the re-connection of your services and a payment amount of R192.00 was made and reflects on your account.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Best regards,