LP
Lucinda P

1 reviews | Active since Nov 2011

20 Jun 2017, 11:56

Bad Bad Terrible service

<p>Good day </p> <p> </p> <p>on 20 may i called in to disconnect my service .the consultant advise me that my service is disconnected </p> <p>On the 2June i called to reconnect it and it was switch on </p> <p>a week after i spoke to teamleader he said he will investigate why no refund is showing .he never contacted me </p> <p>On 20 June my service was disconnected because of a consultant error </p> <p>i had use my airtime to contact multichoice and still nothing has been done </p> <p>i spoke to consultant at 7:00 he told me my service will be on in 2 hours nothing happened </p> <p>I spoke to another consultant she said she escalating the matter and i need call back in 1 hour .</p> <p> </p> <p>Im still waiting for my service to by reconnect </p> <p>Such bad terrible service </p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Jun 2017, 12:55
Official

Dear Lucinda

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

LP
Lucinda P's update20 Jun 2017, 14:18
Reviewer Update

Good day lebogang

I was contacted by teamleader Yolanda

Im really happy with service i recievd from her

The service she gave today was good service

thank you very much