1 reviews | Active since Dec 2016
On the 20/12/2019 I received an SMS that if I pay my January monthly subscription in December I will be able to receive the 50% discount offer. I called in and was advised that it is not a **** it is true, I asked the agent even if I pay on 31/12/2019, she said yes as it is within December. On the 31/12/2019 @ around 08:00am, I called and they confirmed that I can pay R150, I spoke to 5 consultants as some didn't understand what I am talking about. I made the payment and called again, was told that my services will be active till 06 February 2020 as my next billing date is 07th, In been a week now, time and again my services gets disconnected. I have to have airtime to call the call center to reconnect my services. I have an email where they apologize for the inconvenient. On the 13/01/2020, no SMS, no email, just like that they disconnected my services. Really ****ed of this and hearing their apologies. The problem here is they do not have competition, if they had, they would not do such, just like Telkom. Service at DStv stinks and it is tiring. The what's up is automated, kind of useless.
Best regards,
Best regards,
Best regards,
Best regards,
Best regards,
Best regards,
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