HS
Heidi S
1 reviews | Active since Nov 2011
18 Jan 2020, 13:36
BAD BAD Service
Terrible service from the customer call centre had 2 incidents, and multi choice JUST DOES NOT CARE Incident 1 - case nr INC-42106, follow up call ref nr. ***5I215 Incident 2 - my decoder insurance just got cancelled without me asking for this??? Call reference ***5-I217. THE ABOVE CALLS WERE DONE OVER A 2 WEEK PERIOD AND NOBODY REVERTED BACK TO ME. I think I will rather make one last call to the call centre and cancel my contract :(
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Replies (1)
DStv (MultiChoice)'s replyOfficial
22 Jan 2020, 09:41Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Jan 2020, 09:41
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team