BAD BAD SERVICE

I have been trying for about 10 days to resolve a payment issue. I received an SMS on 8 May advising that I needed to pay R61.07 before 11 May. This was news to me as my monthly payment is R50, R29 iro. EasyView and R21 iro. insurance. When I phoned them I was told that my service had been disconnected in April - NOT SO!! Numerous calls to their Call Centre have been made, leaving messages to respond, but NO JOY!! Disgusting customer service.