Bad bad service

I experienced bad service from them I paid my monthly account and even sent proof of payment like they requested and the keep on cutting my programmes and when you call them they put you on hold and open my channels and then the next day they close them, I'm not sure if they take their African customers seriously I'll I see is that they dont care even if you show them that you have paid .I think something needs to be done when it comes to multichoice and boycott their services because they don't care about African customers.