BAD BAD SERVICE

Item: DStv (MultiChoice)
Rating: 1
Author: CRYSTELLE S

So after so many complaints and promises to get back to me I am still waiting for someone from DSTV to call me. My account is still not rectified and I must still pay reconnection fee even if its not my fault. I called again yesterday and with no help. This is really the most bad and worse customer service I have ever received.

Helpful (0)

Replies (3)

DStv (MultiChoice)'s replyOfficial

14 Aug 2020, 13:11

Hi Crystelle,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply14 Aug 2020, 13:11

Official

Hi Crystelle,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

CRYSTELLE S's updateReviewer Update

14 Aug 2020, 13:54

This is what you said the last time and its weekend again and no response. I am just so fed up with your lies and bad service.

CRYSTELLE S's update14 Aug 2020, 13:54

Reviewer Update

This is what you said the last time and its weekend again and no response. I am just so fed up with your lies and bad service.

CRYSTELLE S's updateReviewer Update

18 Aug 2020, 11:13

I have been trying to call you Price Lock team and no answer. So what should I do now. You are sending out this long reply and no help so far. so what is the next step empty promises are always made.

CRYSTELLE S's update18 Aug 2020, 11:13

Reviewer Update

I have been trying to call you Price Lock team and no answer. So what should I do now. You are sending out this long reply and no help so far. so what is the next step empty promises are always made.